اعلان توظيف للعمل في شركة أورانج في الأردن قدم الان
اعلان توظيف للعمل في شركة أورانج في الأردن قدم من هنا
Senior Infrastructure Operations Administrator
Key Accountabilities:
- Installs network and Telephony infrastructure to ensure end-users connectivity and access to JT enterprise services, in accordance with approved and agreed availability and performance.
- Implementation of Telephony applications and call center CCD solutions and Voice mail/accounting systems.
- Administration of Genesys CTI systems and applications routing/reporting/recording…
- Manage and implement Interfaces with other networks and other system ( PSTN /ISDN, GSM…).
- Maintenance of all Call Center /Telephony and Genesys CTI systems and its infrastructure components and follow-up troubleshooting and resolution of problems might arise.
- Follow-up for the new projects upon business needs and with the suppliers for the subsequent releases of CTI and telephony systems.
- Providing reports and statistics as required and End users support for call center tools and applications.
- Excellent knowledge in Operating system: Windows, Redhat, Centos, Ubuntu, Solaris, ..etc, in addition to High availability, VMware virtualization, Containerization and backup services.
- Good knowledge in HW: Oracle/SUN, IBM, EMC, DELL and HP.
- Fundamental knowledge in networking principles (TCP/IP, DNS, DHCP, SMTP, SNMP and VPN) is required.
- Concepts of (NFS, CIFS,FTP,SFTP, TELNET, SSH) is required.
- Responsible & Maintaining accurate documentation and records for the storage and backup infrastructure Assist in the build of storage and backup/recovery infrastructure;
- Ability to automate processes and write scripts in some administrative language (Perl, Shell, Ansible ..etc).
- Monitor and troubleshoot issues & problems on production environments.
- Deployment of new clients to the existing infrastructure. Ensure that all services are consistently available to the business customers. - Complete proactive and preventive system upgrades on a timely basis to avoid any potential failures.
- Good knowledge of CI/CD process and DevOps tools and managing the operations of DevOps tools in terms of infrastructure layers (HW, OS, ..etc).
Education & Experience:
- Bachelor degree in Computer Science, Engineering or MIS.
- At least (3) years continuous professional technical experience in IT technology with qualified certifications, achievement track record & training in the above mentioned Accountability Technical Areas.
- Familiarity with internet domain-name addressing and IP address classification..
- Knowledge with various LAN/WAN protocols, & PABX Telephony and IP phones.
- Solid understanding of HW & SAN technologies and principals.
- Solid knowledge in OS management, mainly MS Windows & Linux flavors.
- Shell Scripting experience is a must.
- Basic understanding of virtualization & containerization technologies.
- Excellent communication (verbal/written), organizational and interpersonal skills.
- knowledge in Large Corporate applications , with integrated end-to-end infrastructure IT services covering the areas of Data Centre Sites, (Unix,Microsoft), Backup/Recovery, Monitoring, and Scheduling system tools.
- Customer Service Oriented Personality.
- Good knowledge & Experience in Project Management.
للتقديم المباشر للوظيفة قم بالضغط على الصورة في الأعلى