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اعلان توظيف للعمل في شركة أورانج في الأردن قدم الان

 اعلان توظيف للعمل في شركة أورانج في الأردن قدم الان




اعلان توظيف للعمل في شركة أورانج في الأردن قدم من هنا


Senior Infrastructure Operations Administrator
Key Accountabilities:


- Installs network and Telephony infrastructure to ensure end-users connectivity and access to JT enterprise services, in accordance with approved and agreed availability and performance.

- Implementation of Telephony applications and call center CCD solutions and Voice mail/accounting systems.

- Administration of Genesys CTI systems and applications routing/reporting/recording…

- Manage and implement Interfaces with other networks and other system ( PSTN /ISDN, GSM…).

- Maintenance of all Call Center /Telephony and Genesys CTI systems and its infrastructure components and follow-up troubleshooting and resolution of problems might arise.

- Follow-up for the new projects upon business needs and with the suppliers for the subsequent releases of CTI and telephony systems.

- Providing reports and statistics as required and End users support for call center tools and applications.

- Excellent knowledge in Operating system: Windows, Redhat, Centos, Ubuntu, Solaris, ..etc, in addition to High availability, VMware virtualization, Containerization and backup services.

- Good knowledge in HW: Oracle/SUN, IBM, EMC, DELL and HP.

- Fundamental knowledge in networking principles (TCP/IP, DNS, DHCP, SMTP, SNMP and VPN) is required.

- Concepts of (NFS, CIFS,FTP,SFTP, TELNET, SSH) is required.

- Responsible & Maintaining accurate documentation and records for the storage and backup infrastructure Assist in the build of storage and backup/recovery infrastructure;

- Ability to automate processes and write scripts in some administrative language (Perl, Shell, Ansible ..etc).

- Monitor and troubleshoot issues & problems on production environments.

- Deployment of new clients to the existing infrastructure. Ensure that all services are consistently available to the business customers. - Complete proactive and preventive system upgrades on a timely basis to avoid any potential failures.

- Good knowledge of CI/CD process and DevOps tools and managing the operations of DevOps tools in terms of infrastructure layers (HW, OS, ..etc).

Education & Experience:


- Bachelor degree in Computer Science, Engineering or MIS.

- At least (3) years continuous professional technical experience in IT technology with qualified certifications, achievement track record & training in the above mentioned Accountability Technical Areas.

- Familiarity with internet domain-name addressing and IP address classification..

- Knowledge with various LAN/WAN protocols, & PABX Telephony and IP phones.

- Solid understanding of HW & SAN technologies and principals.

- Solid knowledge in OS management, mainly MS Windows & Linux flavors.

- Shell Scripting experience is a must.

- Basic understanding of virtualization & containerization technologies.

- Excellent communication (verbal/written), organizational and interpersonal skills.

- knowledge in Large Corporate applications , with integrated end-to-end infrastructure IT services covering the areas of Data Centre Sites, (Unix,Microsoft), Backup/Recovery, Monitoring, and Scheduling system tools.

- Customer Service Oriented Personality.

- Good knowledge & Experience in Project Management.

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