تعلن السفارة البريطانية في عمان عن شاغر براتب لايقل عن ١٦٠٠ دينار
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Job Category
Foreign, Commonwealth and Development Office
Job Subcategory
Consular
Job Description (Roles and Responsibilities)
The British Embassy in Amman is seeking a highly motivated and enthusiastic individual for the position of Vice Consul, Grade – EO.
Main Purpose of the job:
As Vice Consul and Head of Consular Section in Amman, you will be oversee the delivery of high quality consular services to British Nationals in Jordan in line with the Consular Strategy. The role encompasses the full range of consular work including providing consular assistance to vulnerable British Nationals and some notarial and documentary services. You will be overseeing the full range of consular policy on prevention, assistance and 24/7 professional services on a day to day basis, including oversight of high profile cases.
Alongside senior management, and as part of the whole of mission approach, you will also lead on the Consular aspects of post’s Crisis Management Plan. You will need to work closely with the communications team both at post, London and regionally to deliver effective and coherent Consular messaging and prevention campaigns and you will lead on networking and outreach to the British community in Jordan.
Main Responsibilities:
Assistance: Lead on high profile and complex assistance cases, ensuring the appropriate level of assistance is provided to customers. Consular lead on sensitive, complex and special cases, working closely with political colleagues and those in London. Ensure the team provides an accurate and efficient notarial and documentary service in line with FCO guidance.
Prevention: Through in depth analysis of available data, and by spotting trends, develop and implement high quality and impactful local prevention campaigns to help reduce the number of preventable consular incidents year on year. Monitor changes in local procedures and practices, ensuring that information and guidance reflects changes and is up to date. Build and maintain a strong network of key contacts and stakeholders including Jordanian officials, friendly missions, expatriate groups and NGOs through regular meetings and outreach events. Development and delivery of impactful local consular campaigns and targeted social media, in conjunction with communications team at post and UK and regional digital communications leads.
Crisis management: Regularly update and test the consular element of Post’s Crisis Management Plan and ensure that consular crisis staff are adequately trained and fully aware of their role during a crisis.
Resource management: Manage Amman’s consular budget so that it is on track to deliver a year-end spend within 1% of allocation. Provide accurate monthly forecasts for the Consular Regional Director (CRD) and maintain an up-to-date record of actual and planned expenditure.
Corporate: Play a positive and constructive role in wider corporate activity in the Embassy.
Resources Managed (staff and expenditure):
Manage Amman’s consular budget so that it is on track to deliver a year-end spend within 1% of allocation.
Provide accurate monthly forecasts for the Consular Regional Director (CRD) and maintain an up-to-date record of actual and planned expenditure.
Line Management of 1 x (AO) Pro-Consul Officer.
Key Behaviours:
Making Effective Decisions - Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.
Communicating and Influencing - Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.
Managing a Quality Service - Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.
Working together - Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.
Delivering at Pace - Take responsibility for delivering timely and quality results with focus and drive.
Essential qualifications, skills and experience
Knowledge & Skills:
This is a challenging yet rewarding job that provides an excellent variety of frontline consular work and allows the successful incumbent to develop experience in leadership, crisis, representational and communications work. You will need to be a good manager and effective leader a
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