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يعلن Four Seasons Hotels and Resorts في الاردن عن حاجته الى :
IT Supervisor
Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID
Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine “100 Best Companies to Work For” rankings every year since 1998.
Product Functions
Assist in ensuring critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
Assist with establishing and maintaining user procedures and hardware familiarization for all systems.
Assist with providing Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.
Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.
Assist with ensuring effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.
Assist with providing system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.
Assist with maintaining and promoting Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.
Assist in the co-ordination of new acquisitions and major projects as required.
Participate in property-level, corporate-initiated technology implementations as required.
Good knowledge and support for Desktop OS and applications including patches.
Provide direct guest support and quality support to function rooms and conference services.
Assist with administration of Lotus Notes, connection to global VPN and other communication tools.
Assist in the process of systems backup and recovery procedures.
Assist in management of third party vendors.
Assist with providing 24 / 7 support for mission critical systems.
Assist at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc).
Perform any additional duties as assigned by the Director of Finance/Assistant Director of Finance or Director of IT.
Key Functional Competencies
Assist with the day to day running of the IT department and perform tasks as assigned by the superiors.
Understanding of the purpose and reasons for internal controls.
Understand and be familiar with hotel quality standards and service standards.
Strong commitment to service.
What To Expect From Your Work Experience...You Will
Be part of a cohesive team with a singular focus on creating the best guest experience
Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
Be encouraged to demonstrate your professional passion
Have career growth opportunities both within Four Seasons Amman and worldwide with our company
Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program
Learn more about our property and what it is like to work at Four Seasons by visiting:
http://jobs.fourseasons.com