We are looking for a fresh graduate to join the IT department for a one year internship contract under Zain Youth Program.
Your Tasks Will Be
- Receiving and reviewing end-users’ inquiries and technical support requests as well as advising, recommending and providing professional solutions related to software, hardware or network systems over the phone, email or in-person and in a timely and accurate manner.
- Modifying and installing basic computer software and hardware on employees’ computers and ensuring they are periodically updated, as well as providing required training and technical assistance.
- Configuring user workstations, as well as integrating them with the existing servers, as well as ensuring proper network connectivity in different sites and branches through conducting periodical network maintenance.
- Performing other duties related to the job as assigned by the direct supervisor
What Do You Need to Qualify
The suitable candidate should have the below requirements:
- Bachelor’s degree in Information Technology or a related field
- Fresh Graduate
- Customer Centricity
- Information Security Management
- Research & Data Gathering
- System Administration
- Analytical Thinking
- Data Analysis
- Self-Development
- Problem Solving
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