وظائف شاغرة لدى شركة امنية للاتصالات في الاردن
تعلن شركة امنية عن حاجتها الى :
International Carrier Relations Supervisor
Description
Job Brief:
Responsible for managing all aspects related to international wholesale voice business with internal and external parties in terms of capacity management, interconnection projects management, maximizing revenue from incoming traffic, and secure outgoing cost in order to achieve Umniah’s commercial target and ensuring regulatory compliance and legal obligations together.
Key Responsibilities
Negotiate, evaluate, and manage commercial deals with international partners
Produce international traffic routing plan and manage international links capacity
Ensure compliance with regulatory and legal obligations for wholesale interconnect services
Support and provide the settlement team with cost/revenue calculations and rates checking on a monthly basis
Prepare daily, weekly, monthly and yearly traffic reports
Monitor the quality of voice termination and assure best quality routes
Liaise effectively with concerned departments within and outside the units in order to promptly and accurately address the operational, documentation, technical and billing requirements
Ensure that the business recovery plan covers timely and effective restoration of international voice services for effective security in the event of a disaster
Requirements
Education : Bachelor Degree in Business Administration, Marketing, or any other related field.
Level of Experience : Advanced Experience in carriers’ relations management
Tools & Systems Essential
Wholesale Billing Utility System
Traffic Management System
Skills
Technical Skills & Knowledge Essential
Excellent knowledge of International gateways and international carrier’s setup classifications
Excellent knowledge of project management
Excellent analytical skills
Excellent presentation skills
Excellent command of communications skills
Excellent command of English language both speaking and writing
Excellent command of computer skills (Microsoft Office)
Desirable
Good knowledge of the best practices in terms of customer experience and journey
Good knowledge of GSM technology trends and systems worldwide
Core Competencies
Key Competencies:
Accountability and Result Drive
Stakeholders Focus (Customer Care, internal and external customers
Communication Skills Work Ethics and Values
Functional Competencies
Creativity
Selling & Relationships Building Skills
Planning & Organization
Problem Identification and Solving
Negotiation
Analytical Thinking
Organization Agility Business Insight
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